Keeping People Safe
Creating Safe and Inclusive Spaces for All
Protecting people from harm, particularly children and adults at risk, is a priority for Motivation Africa. This includes harm, or risk of harm, to staff, associates or members of the community arising from:
- The design and running of our programmes and activities;
- The behaviour of staff, volunteers or other people associated with our work.
The behaviour we expect from our staff, trustees, volunteers, those acting on behalf of Motivation such as consultants and trainers, and anyone visiting any of our projects is set out here: Code of Conduct.
And the commitments and standards that everyone involved in our work signs up to are set out in our Safeguarding, Anti-bullying and Harassment and Whistleblowing policies.
If you have concerns
If you have any concerns about someone being harmed, or at risk of being harmed, as a result of Motivation Africa’s work, please:
- Contact one of our Designated Safeguarding Leads
- Jacob Kitiyo, Head of Programmes, Kenya
- Nancy Karinjah, Management Assistant, Kenya
- John Namalomba, Project Coordinator, Malawi
- Fred Semakula, Country Manager, Uganda
- Talk to someone you trust and ask them to contact us for you
You don’t have to be sure. You don’t need to have every detail. You don’t need to investigate. It could be that nothing has happened, but you think there’s a risk it might happen.
All you need to do is tell us, and we’ll deal with it.
What will happen next?
After you contact us, we will acknowledge your email within two working days.
We’ll then review the concerns and decide whether there is a safeguarding issue.
If it is not a safeguarding issue but still requires action, we will pass it on to the appropriate person or team.
If it is a safeguarding concern, our Keeping People Safe team will take care of it, including making sure anyone who is harmed is safe and supported. We will:
- Look into what has happened and, if needed, make sure it is investigated;
- Make decisions about what should happen next and put them into action;
- Keep you informed of what is happening, if appropriate;
- Let you know when the incident is closed, if appropriate.
Who will be involved?
Our Designated Safeguarding Leads (DSLs): Jacob Kitiyo, Nanacy Karinjah, John Namalomba, and Fred Semakula.
If your concern is about one of the DSLs, you can contact our Director, Peter Mbuguah.
All concerns will be dealt with confidentially.
We genuinely welcome all feedback and will take action to improve the way we work.
What other support is available?
If you need support, these are useful organisations – independent of Motivation Africa:
Kenya
Children’s Helpline
- 116 Childline Kenya hotline
- +254 722 116116
- 0800 223 344 Missing child reporting
Counselling services
- 1199 – Free tele counselling services
Gender Based Violence Concerns
- 1195 – National GBV Hotline
- 1190 – GBV Counselling hotline
- 1517 – UNHCR toll-free number
National Police Service
- 999, 911 – Hotlines
- 0800 722203 – Report suspicious activity
Ambulance Services
- 999
- +254 700 395395 – Kenya Red Cross/ E-plus
Malawi
Children’s Helpline
- 116 – Tithandizane National Child helpline
Abuse & Domestic Violence
- 5600 – GBV crisis line
- +265 999 399765 – Lifeline Malawi
Ambulance Services
- 1188
Police
- 997 or 990 – Police hotline
- 999 – Fire Department
Uganda
Children’s Helpline
- 116 – Child help line
Gender Based Violence Concerns
- 0800199195 GBV hotline for Uganda Police
- +256718642477 – Central Police Sexual offences
Counselling Services
- 0800212121 – Suicide & Crisis line
- 0800199499 – Youth & Parenting
- +256785720795 – Alcohol & Substance Abuse
Police
- 999, 911 – Hotlines
Ambulance Services
- 118 or 132